Privacy Policy

1. Overview & Data Controller

Dollarback ("Company," "we," "us," or "our") is committed to protecting your personal information and respecting your privacy. This Privacy Policy details how we collect, use, disclose, and safeguard your personal data when you visit or interact with our website, browser extensions, mobile applications, and services (collectively, the "Services").

2. Information We Collect

We collect information necessary to provide seamless cashback tracking, processing, and payouts. This includes:

• Account Information: Full legal name, email address, profile identifier, and optional user preferences provided during registration or profile management.
• Financial & Payment Data: Information required to issue cashback earnings and payouts, specifically your designated Venmo handle, PayPal details, or related electronic payment identifier.
• Transaction & Shopping Data: Details related to merchant clicks, shopping sessions, total order values, qualifying transaction IDs, purchase dates, order status (pending, approved, cancelled), and earned cashback balances.
• Technical & Device Information: IP address, browser type, operating system, device hardware identifiers, standard web log records, referring/exit pages, and timestamps.
• User Submissions: Merchant requests, feedback, support inquiries, and customer service communications.

3. How We Collect Data (Cookies & Tracking Technologies)

To accurately record qualifying affiliate shopping sessions and attribute commissions from partner merchant networks (including CJ Affiliate, Impact, Rakuten, and others), Dollarback and its affiliate network partners utilize cookies, web beacons, tracking pixels, local storage, and unique session parameters.

When you click a merchant link on Dollarback, a unique session identifier is attached to your referral. This tracking cookie notifies the merchant and network that the visit originated from Dollarback. Disabling cookies or utilizing aggressive ad-blocking tools during checkout may prevent commission tracking and negate cashback eligibility.

4. How We Use Your Information

We use your personal data strictly for legitimate operational and business purposes, including:

• Creating, maintaining, and securing your Dollarback account.
• Tracking referral clicks, verifying qualifying orders with partner affiliate networks, and calculating cashback rewards.
• Processing digital payout disbursements (via Venmo or electronic transfer).
• Detecting, preventing, and mitigating fraudulent transactions, bot activity, abuse, or security incidents.
• Communicating account updates, payout confirmations, customer support responses, and service announcements.
• Complying with applicable accounting, tax, legal, and regulatory obligations.

5. Information Sharing and Disclosure

Dollarback does not sell, rent, or trade your personal information to third parties for marketing purposes. We share data only under the following strictly defined conditions:

• Affiliate Networks & Merchants: We share necessary non-sensitive shopping session parameters and anonymized transaction IDs with merchant affiliate networks to verify qualifying purchases.
• Service Providers & Processors: We engage trusted third-party service providers (such as Google Cloud / Firebase for hosting and authentication, and electronic payment services like Venmo/PayPal for disbursements) to perform infrastructure and operational tasks on our behalf.
• Legal & Regulatory Compliance: We disclose personal data if required to do so by law, court order, subpoena, or government order, or when necessary to enforce our legal rights and prevent physical or financial harm.
• Business Transfers: In the event of a merger, acquisition, reorganization, asset sale, or bankruptcy, user data may be transferred as an asset of the business.

6. Data Security & Storage

We implement industry-standard physical, administrative, and technical security measures (including TLS encryption in transit and secure database storage via Firebase) to prevent unauthorized access, alteration, disclosure, or destruction of your personal data. However, no electronic transmission over the internet or database storage method is 100% secure.

7. Data Retention & Privacy Rights

We retain your personal information for as long as your account remains active or as needed to provide you Services, resolve disputes, maintain tax records, and comply with legal commitments.

Depending on your jurisdiction (such as statutory rights under CCPA/CPRA, GDPR, or applicable US state privacy laws), you may have the following rights:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete personal data.
• Right to Deletion: Request the deletion of your account and personal records (subject to mandatory legal retention requirements).
• Opt-Out: Unsubscribe from non-essential promotional communications at any time via the link provided in our emails.

To exercise any of these rights, please contact our privacy compliance team at david@dollarback.com.

8. Children's Privacy

Dollarback Services are intended strictly for adults and individuals who are at least 18 years of age (or the legal age of majority in their jurisdiction). We do not knowingly collect or solicit personal information from children under 13.

9. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting to this page with an updated "Effective Date." Continued use of our Services constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please email us at david@dollarback.com.